READY TO SHIP: Custom Pool Blue Jack Boot Only - Size 11
Custom Pool Blue Jack Boot only size 11
- Sold as boot only
FAQs about Orders and Deliveries and the COVID-19 virus
Last updated on April 9, 2020.
IS MOXI SHIPPING SKATES?
Yes! Our HQ is still open and we have a small inventory we are shipping from, including Lolly + Jack models. To see the items we have in stock visit our Ready to Ship page. All other skates may be back-ordered, but if you have a specific one in mind, please feel free to email our customer service team.
WHAT ITEMS ARE READILY AVAILABLE TO SHIP?
Apparel, accessories, wheels, and protective gear are all available to ship. Depending on what is in your order, some of your items may be held until your complete order is ready to ship.
WHERE IS MY PACKAGE?
Once we receive your order, we either ship it right away, in which you receive a tracking number applied to your moxiskates.com account & an email. If your order is not readily available, you will not receive a tracking number until it is shipped.
WHERE ARE MY LOLLY + JACK SKATES?
If you did not receive your Lolly or Jack skates, we have run out of inventory. Skate production is suspended until May 4, as of now. It IS possible to receive a Lolly or Jack from returns or acquired inventory. If you did not receive your Lolly or Jack skates, they are in the queue to be made special for you! You will receive them 2-4 weeks from the start of production.
IS MOXI TAKING CUSTOM SKATE ORDERS?
Yes! We are accepting & processing ALL custom skate orders. Our factory production is legally closed until May 4th. All custom orders will resume once COVID19 government regulations have been lifted. It is then a 3-6 week production time from start to finish.
CAN I MAKE CHANGES TO MY ORDER?
We are unable to guarantee changes to orders at this time once they have been submitted but we will try our best to accommodate your change requests. Please make sure all of your information is correct BEFORE submitting your order.
WHY IS MY ORDER TAKING SO LONG TO SHIP?
All we want is to get you skating as fast as we can in the way you want:)! We are doing our best to stay open, receive inventory & ship it out to you ASAP:) Because our products go through many facets to get to you that are not in our control, COVID19 has slowed down many of our supply chains. Moxi will continue to stay open, operating with a minimum staff to get you your products as fast as we can. We appreciate all the kind notes & emails of support, it takes a community to keep roll'n!!
Use the sizing chart linked near the size selection menu above for determining your specific sizing.
Please make sure that you are ordering the CORRECT size and color BEFORE placing your order. We are no longer able to accommodate changes or cancellations once an order has been placed.