TheMoxi Jungle Skatesarebrown leopard print vinyl skates,vegan friendlyand ready to roll. The wheels can be used for indoor or outdoor skating. TheMoxi Jungle Skates are our most popular skate because of it classic animal print look and neutral colors that them a perfect accent for any outfit.Because the Moxi Jungle Skates are so popular we are currently experiencing low stock level in common sizes. Never fear, they will be returning shortly.**NOTE!! Please make sure that you are ordering the CORRECT size and color BEFORE placing your order. We are no longer able to accommodate changes or cancellations once an order has been placed.
FAQs about Orders and Deliveries and the COVID-19 virus
Last updated on April 9, 2020.
Can I place an order?
Our online shop is still open and accepting + shipping orders. However, order fulfillment and production windows may take a little longer than usual. We are doing our very best to amend product descriptions on affected items so we suggest reading the full product description before placing your order.
Can I still order custom roller skates?
You are still able to order custom shoe skates at this time. Production time will vary depending on the components of your skates.
Orders placed for custom Riedell skates, custom Moxi skates, or out of stock skates will take longer due to a complete production HALT. Your skates will go into production as soon as the manufacturer resumes full operations. At this time we do not have an exact re-opening date from them but any orders placed right now are being added to the production cue in the order that they’re received. That means when production resumes, orders placed now will be prioritized over new orders. This way you’ll be the first in line to get your new skates!
What's the status of my order and delivery? Can I update my address? Can I change/cancel my order?
You can track your order and deliveries by logging in to your Moxi Roller Skate account. As your items are packed and shipped we are uploading tracking information to your order. If you do not see any tracking information, it is likely that your order is still being processed. You will receive a separate email from Moxi Roller Skate once your order ships. We recommend double-checking your spam folder for order and tracking updates from us. If an order includes multiple items, your order may arrive in several packages.
At this time we are unable to guarantee changes to ANY information on an order after you have submitted your order to Moxi Roller Skate (e.g. style changes, size updates, shipping address, payment information). Please double check all of your information before submitting your order.
Why is my order taking so long to ship?
Like many retailers, we’ve had to comply with our state and county’s Safer At Home orders and have only one person shipping. In some instances, this has resulted in order fulfillment taking longer than usual.
Can I still make returns?
Yes. We are still processing returns though the returns/exchanges department is minimally staffed at this time. Packages received for returns and exchanges are being processed 2-3 times a week to ensure that our staff is able to handle the high volume of incoming orders and inquiries. To learn more about our return/exchange policy, stop on by the Terms & Conditions page.
Is it safe to receive orders from Moxi Roller Skates?
Yes, Moxi Roller Skates is closely observing guidelines from the CDC and Los Angeles County.
What is Moxi Roller Skates doing to keep customers and employees safe?
In addition to following the guidelines provided by the CDC and Los Angeles County, the Moxi Roller Skate team is working remotely to guarantee the health and safety of both our customers and employees.
Stay safe everyone, we will get through this together and come out stronger!